Refund policy

FKTea Return Policy

At FKTea, we are committed to providing the highest quality products and exceptional customer service. Please read our return policy carefully before making a purchase.

Returns

Due to the nature of our products, we are unable to accept returns on any liquid items. If you experience an issue with your order, please reach out to us directly at hq@drinkfktea.com so we can make it right.

 

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of receiving your package at hq@drinkfktea.com with:

• Your order number

• A description of the issue

• Photos of the damaged or defective item(s)

We’ll review your claim and work with you to provide a replacement or store credit.

 

Order Issues

If there is an issue with your order (e.g., incorrect item shipped), please notify us within 7 days of delivery at hq@drinkfktea.com, and we’ll resolve it promptly.

Non-Returnable Items

• All beverages and liquid-based products

• Gift cards

• Sale items or promotional items

We appreciate your understanding and thank you for choosing FKTea. If you have any questions, don’t hesitate to contact us at hq@drinkfktea.com.

— FKTea Team